SHIPPING POLICY
Below are the shipping method options and costs. Please refer to your order and post-purchase notifications (email or mobile messages) for the most up-to-date information.
Shipping Method
Costs
Standard Day Shipping (Orders $150 and over)
FREE
Standard Day Shipping (3-5 Business Days)
$6.50
Priority Shipping (1-3 Business Days)
$11.25
Priority Mail Express (1-2 Business Days)
$29.25
BusyBee Embroidery offers 3-5 business day shipping as our standard shipping option on all merchandise orders. However, due to delays related to demand and COVID-19, orders may experience delays. Standard business day shipping is FREE on orders $150 and over (excluding taxes) – no promotion code needed. Depending on the carrier, your order may arrive on a weekend. See below for more details on restricted items and specific shipping situations.
Hawaii & Alaska
For shipments to Hawaii and Alaska, we offer USPS (Priority) standard shipping and Priority Mail Express shipping services. Shipping is FREE for orders $150 and over.We regret that we are unable to ship restricted items to Hawaii, or Alaska.
Puerto Rico
We ship to Puerto Rico via our 1-3 business day standard shipping. Expedited shipping options are also available. We regret that we are unable to ship restricted items to Puerto Rico.
P.O. Box
If you are shipping to a U.S. P.O. Box, we offer USPS Priority standard shipping. Shipping is FREE for orders $150 and over.We regret that we are unable to offer expedited shipping to P.O. Box addresses. If your shipment contains restricted items, you must use USPS Ground (Parcel Post) and may experience longer than our standard transit times. Orders to P.O. Box addresses may be delivered on weekends.
APO/FPO/DPO Military Addresses
Standard shipping to APO, FPO, and DPO addresses is via USPS Priority. Due to military handling time, delivery to some destinations may take up to 21 days. Shipping is FREE on orders $150 and over. We regret that we are unable to ship restricted items or offer expedited shipping to APO, FPO, DPO Military addresses.
Parcel Forwarding Services
If you choose to use a parcel forwarding company, we will not be liable for any damage, defect, or loss that occurs. We will not offer replacements or refunds for orders or items that are reported missing or damaged that we reasonably believe to have been delivered to a parcel forwarding company. Any order addressed to a parcel forwarding company is placed at your own risk. Busy Bee is not responsible for lost or stolen packages.
Multiple Shipping Addresses
We are unable to ship to multiple addresses in a single order. To ship to multiple addresses, we recommend placing a separate order for each address.
Restricted Hazardous Items
Certain items, including aerosols and alcohol-based products (e.g. pressurized spray cans, hairspray, nail polish remover, etc.) are restricted from air-transport due to U.S. Department of Transportation regulations and must be shipped by ground shipping only and will potentially take additional time to arrive. Please reference your estimated delivery date during checkout and post-purchase notifications for estimated delivery. We regret that we are not able to offer expedited shipping or shipping to Alaska, Hawaii, or Puerto Rico on orders with restricted items.
Business Days & Holidays
All orders process and ship Monday - Friday, excluding federal holidays within the United States. Based on the shipping method selected at checkout, if the order is placed after the cut-off time, it will be processed the following business day.
Packages do not ship from our distribution centers on weekends or the following US holidays:
New Year’s Day
Martin Luther King Jr. Day
President's Day
Memorial Day
4th of July
Labor Day
Columbus Day
Veteran's Day
Thanksgiving
Christmas
Tracking Orders
When your order is ready to be shipped, you will receive a shipment confirmation email containing a tracking number. Most of our orders are shipped within 1-2 business days after the order has been placed.